Grata: Connecting Customers and Employees for Recognition and Reward
Grata is a unique recognition platform that aims to bridge the gap between customers and the hardworking employees who serve them. Developed by Fair People For People Inc., Grata offers a frictionless experience that allows customers to show appreciation and reward exceptional service from the 80M+ hourly employees in its network.
With Grata, customers have access to a curated list of their favorite employees who consistently provide excellent service. This ensures that customers always receive the level of service they deserve, while also enjoying the perks of loyalty rewards and freebies.
On the other hand, employers benefit from Grata by gaining qualitative data on their frontline staff. This data helps them in developing, rewarding, and serving their customers better. By recognizing and rewarding employees through Grata, employers can motivate their staff and improve overall customer satisfaction.
Grata is a free app available exclusively for iPhone users. It falls under the category of Social & Communication, specifically social networking. With its innovative approach to connecting customers and employees, Grata offers a unique platform for recognition and reward in the service industry.